Responsible AI Integration in Real Estate: Balancing Innovation with Ethical Practices | Andrew Zang

At the 2024 1RealEstateWorld Conference, Andrew Zang, Managing Director at Savills North America, emphasizes the transformative role of AI in real estate. AI enhances property management, tenant experiences, and transactions, but Zang stresses the need for ethical integration. He warns against over-reliance on technology, advocating for human oversight to maintain trust and navigate complexities like algorithmic bias and data privacy. Zang urges equitable access to AI, ensuring smaller businesses and underserved communities benefit. Ultimately, he argues that AI should augment, not replace, human expertise, fostering a more transparent, inclusive, and efficient real estate industry.