‘I am so lost’Mr. Young, the vendor hired by State Farm to arrange repairs to Ms. Burgess’s home, has seen insurers lowballing other Black customers and lobbied on their behalf — even though his Los Angeles-based company, Valley Green, which specializes in fixing damaged homes, depends on insurers for business.He fought on behalf of Langston Phillips, who almost lost his house during a fight with his insurer, Pacific Specialty. Three years ago, Mr. Phillips’s kitchen had flooded after a pipe burst, ruining portions of his three-bedroom home in Inglewood. An adjuster from Pacific Specialty determined that the …
