Employees are increasingly skeptical of industry-agnostic AI-based analytics solutions. Instead, they’ll seek pragmatic AI models, customized to solve targeted and industry-specific business problems. For example, a demand forecasting engine for the eCommerce industry needs a completely different set of features from those that predict demand in manufacturing. And employees know it.Outside the organization, CDAOs will increasingly view the acceptance rate of AI models by customers as a measure of success. Organizations will push AI innovation teams will to collaborate with social science, behavioral science, and decision intelligence experts to assess the connection between AI and customer experience. They will …
