2020 is now – finally – hindsight. It was a year of unprecedented disruption – how businesses connected with their employees and customers transformed nearly overnight. We saw organizations rapidly pivot to remote-first environments, undergoing years’ worth of digital transformation in a matter of months. Time to market was already top of mind for software development teams, but the last year ushered in urgent requests for new functionality to engage with customers and communities digitally. Much of this transformation was supported by developers who became “digital first responders” – helping their organizations become more agile and resilient. Developers moved workloads to the cloud and found …
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