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Phishing Tests Are Necessary. But They Don’t Need to Be Evil.

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Although phishing tests can be helpful to protect users, using questionable tactics has the potential for harming relationships between a company and its employees. The authors suggest that managers avoid this damage by employing phishing tests with three criteria: Test teams, not individuals; don’t embarrass anyone; and gamify and reward.

Last December, the website hosting company GoDaddy.com sent 500 employees an email offering a $650 holiday bonus. Unfortunately, the bonus emails were not sent in appreciation for their record year, as indicated by the email — it was a phishing test. Those who clicked the link were rewarded, not with a …

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