As we head into the summer of vaccination, travel is bound to start bouncing back from the lows of 2020, and Airbnb is betting it will look very different than it did in the pre-COVID era.
The home-sharing platform has introduced some big changes, across a wide variety of feature sets, that focus on flexibility for the guests and simplicity for the hosts. The end goal, according to Airbnb Head of Guest Experience Sam Shank, is to increase both the volume and diversity of the supply side of the operation.
To start, Airbnb has streamlined the process of becoming a host, …
