Eric Dahan
Contributor
Eric Dahan is co-founder and CEO of Open Influence, one of the first agencies to embrace influencer marketing.
If I told you a decade ago that a spin bike would be a social community, you’d have had a good laugh. But that’s precisely what Peloton is: A spin bike with a social community where the instructors are the influencers.
Peloton is just one example of how social is being integrated into every aspect of the customer experience in an increasingly digital world. Whether it’s considering a new restaurant to check out, a movie to …