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Is the US labor shortage the big break AI needs?



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Chetan Dube
Contributor

Chetan Dube is the founder and CEO of Amelia, a former assistant professor at New York University and an expert on autonomics, cognitive computing and the future impact of a digital workforce.

The tectonic shifts to American culture and society due to the pandemic are far from over. One of the more glaring ones is that the U.S. labor market is going absolutely haywire.
Millions are unemployed, yet companies — from retail to customer service to airlines — can’t find enough workers. This perplexing paradox behind Uber price surges and waiting on an endless hold because your …

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