I recently met with one of my coaching clients who had just landed a huge sale. We took a little bit of time to recognize and celebrate the victory, and talked about what that sale (and future renewals) would mean for their business as a whole. My coaching client was of course on cloud 9 the entire coaching session, and was practically bursting from the excitement of it all.Only to get off the phone from our session to an email in his inbox.The customer wanted to cancel their deal. We have all been there. The sale process went great, …
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