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How Facebook Relies on Accenture to Scrub Toxic Content


In 2010, Accenture scored an accounting contract with Facebook. By 2012, that had expanded to include a deal for moderating content, particularly outside the United States.That year, Facebook sent employees to Manila and Warsaw to train Accenture workers to sort through posts, two former Facebook employees involved with the trip said. Accenture’s workers were taught to use a Facebook software system and the platform’s guidelines for leaving content up, taking it down or escalating it for review.‘Honey Badger’What started as a few dozen Accenture moderators grew rapidly.By 2015, Accenture’s office in the San Francisco Bay Area …

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