Social interaction, just as the name suggests, relates to the relationships created between two or more people. It involves the interactions, communications, connections and propinquity between the people within an organization. It also involves how people act with others, as well as their reaction to how other people are acting.
These interactions form the basis of social structure, but social interaction in many workplaces is unstructured and given limited importance by many top managers. Whether we like to admit it or not, far too many companies regard employees as people who should follow orders and not question. Companies forget that …
