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To build trust with employees, be consistent



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There is a gap between the digital skills people have and those needed to live, learn, and work in the digital world. The need to upskill — to bridge this gap — is a complex problem that will require government administrators, educators, and business leaders to come together. To learn more about upskilling your own workforce, go to Upskill my workforce for the digital world.

“I got an urgent email from my manager at 4:30 a.m., asking me to make some small changes in a report I’d written for a client. Not only was it early in the morning, I was …

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