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With Subscriptions, Automakers Mimic Netflix’s Playbook



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In 2021, credit card statements are loaded with routine monthly charges: Netflix for video, Spotify for music, XBox Game Pass for gaming, Peloton for fitness—and so on, with meal kits, wine boxes, and high-protein, low-carb cereals. The financial services company UBS estimates that the “subscription economy,” powered by pandemic-induced changes in buying habits, will grow 18 percent annually for the next four years, hitting $1.5 trillion in 2025.Now automakers want to join the party.The idea is simple: We’ll sell you a car with a dash cam, or that can be driven hands-free, or that can coach you with telematics data to be a better driver. But if you actually want to use any of the new toys, you’ll have to pay extra. Credit Tesla with popularizing the notion that cars could be updated with software even after they’re driven off the lot.General Motors told investors this month that subscription services could bring in an additional $20 billion to $25 billion annually by 2030. The company says 4.2 million customers already pay for its OnStar security services, which include an app that costs $15 a month. Electric vehicle startup Rivian said in recent financial filings that it could bring in an additional $15,500 over the life of each car with software-enabled services, including an autonomous driving feature and subscriptions for infotainment, internet connectivity, and diagnostics. BMW last summer created buzz—and consternation—with plans to charg …

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