How Supply Chain Disruptions Are Affecting the Medical Device Industry

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In October, during a getaway with his wife in British Columbia to celebrate their anniversary, Mr. Farrell took time out for a Zoom call. The board member introduced Mr. Farrell to another board member in London, who then reached the company’s head of sales in San Francisco. Mr. Farrell connected the sales chief of the wafer company with ResMed’s president of operations in Singapore.ResMed’s orders amounted to barely 1 percent of the wafer company’s output. A mere fraction of 1 percent in additional wafers was enough to satisfy ResMed’s needs.The wafer manufacturer initially agreed to the increase, but then reversed that decision.“In fact, they reduced our allocation,” Mr. Farrell …

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