The 3 Ms of the Employee Experience Strategy | Shane Green

The 3 Ms of the Employee Experience Strategy

Shane Green
Founder & President, SGEi

World-renowned speaker, author, and television personality, Shane Green is an experienced business entrepreneur who consults with global Fortune 500 leaders on customer experience and organizational culture.

As a catalyst for the modern service economy, Shane inspires people and companies to move beyond the mundane and out of status quo to exceed the expectations of their employees and customers.

As president and founder of SGEi, Shane leads a team of professionals who inspire iconic brands including NBA, Westfield, Foot Locker, Net Jets Inc., W Hotels, MGM Resorts International, and BMW to reprogram their employees’ experiences, mindsets, and service habits to create loyal customers and raving fans.

Shane earned a Bachelor of Commerce in Marketing and Business Psychology from Canterbury University in his native country of New Zealand.

LEADERSHIP AND CULTURE ARE THE DEFINING FACTORS OF YOUR BRAND SUCCESS AND
OF YOUR ABILITY TO DELIVER A GREAT CUSTOMER EXPERIENCE

We believe your employees define the customer experience and your company’s ability to deliver on your brand promise and purpose. SGEi offers a variety of learning experiences. From employee-focused training to leadership workshops and culture consulting services. Our team can deliver experiences virtually, and in the operation, that will inspire your employees and managers to want to deliver a better customer experience, perform at a higher level, and help improve bottom-line results.