“I am so frustrated with delays, but even more so with how they treated people at the airport,” she said. “I don’t know if I will use United again.”Her exasperation […]
Airports
Trending topics and news from the Airports category
Back to news homeAirlines and F.A.A. Try to Head Off Summer Travel Meltdowns
The number of Americans who will fly this summer could eclipse the prepandemic high from 2019. That would be great news for airlines, but it could also cause a backlash […]
The Choreography on the Ground That Puts Meals in the Sky
Millions of people got on planes between Christmas and New Year’s — braving bad weather, armrest hogs and an epic Southwest Airlines meltdown.Frustration is often a part of flying during […]
Southwest CEO Bob Jordan Faces a Giant Crisis, 10 Months Into the Job
The question that will loom over the company for a long time is why Southwest’s system broke down while those of other large airlines held up relatively well. Analysts say […]
Southwest’s Canceled Flights Draw Federal Scrutiny
ATLANTA — Federal scrutiny is growing. The chief executive is apologizing to customers.And as the meltdown at Southwest Airlines, one of the worst that industry observers have seen in decades, […]
How Finnair’s Huge Bet on Faster Flights to Asia Suddenly Came Undone
When Russia closed its airspace, it upended the decades-long strategy for making Finland a European travel hub to and from the East. Read More
Sun Valley Conference 2022: When Private Jets Land in Small-Town Idaho
HAILEY, Idaho — Robert Kraft, the owner of the New England Patriots, flies in a Gulfstream G650. So do Jeff Bezos and Dan Schulman, PayPal’s chief executive. The jets, roughly […]
Why Airport Employees Are Striking
PARIS — For 18 years, Marie Marivel has worked as a security agent at Charles de Gaulle Airport in Paris, screening throngs of passengers and thousands of bags each day. […]
More Private Jets Take to the Skies, Creating Gridlock on the Ground
When Mike Pellitteri started flying his private plane in 2013, it was easy to find a spot to park it. But over the past decade, hangar space has become sparse, […]
AT&T to Delay 5G Service at Some Airports After Airlines Warn of Chaos
“To be very clear, we’re incredibly disappointed that we are at this point, that the entire U.S. airline industry is facing major disruption as new wireless technology is activated,” he […]