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FTX’s In-House Performance Coach Is Just as Surprised as You Are

Over the past week, Dr. Lerner has had a front-row seat to the implosion of Mr. Bankman-Fried’s empire. First, the dramatic collapse of FTX, which followed what was the equivalent […]




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Burned Out on Your Personal Brand

Younger workers embraced the idea of a personal brand as a way to get ahead, and carve out some power and security in their careers. But posting through it has […]







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Facebook Debates What to Do With Its Like and Share Buttons

SAN FRANCISCO — In 2019, Facebook researchers began a new study of one of the social network’s foundational features: the Like button.They examined what people would do if Facebook removed […]




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How Facebook Relies on Accenture to Scrub Toxic Content

In 2010, Accenture scored an accounting contract with Facebook. By 2012, that had expanded to include a deal for moderating content, particularly outside the United States.That year, Facebook sent employees […]




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Flight Attendants’ Hellish Summer: ‘I Don’t Even Feel Like a Human’

But while airlines are eager to capitalize on the demand, many appear to lack the staffing to keep up.Bureau of Transportation Statistics data show that the number of full-time-equivalent employees […]










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Is This the End of Tipping?

Though Ms. Van Duser was mortified, she said she knew she had to quietly sweep away the mess. She needed the tip.She said she used to make $150 to $300 […]