McKinsey now had another reason to back away from Big Tobacco. But the tobacco companies wanted to keep selling cigarettes, so McKinsey stayed to help them do just that. In […]
Consumer Protection
Trending topics and news from the Consumer Protection category
Back to news homeBeware of Scammers Trying to Capitalize on Student Loan Forgiveness
Shady callers are acting quickly on President Biden’s announcement last week to cancel up to $20,000 in federal student debt for millions of borrowers. As Americans await more details about […]
Twitter’s Former Security Chief Accuses Company of ‘Egregious’ Practices
Twitter’s former head of security has accused the company of “extreme, egregious deficiencies” in its spam- and hacker-fighting practices, according to a whistle-blower complaint.The complaints by Peiter Zatko, the former […]
When Customers Say Their Money Was Stolen on Zelle, Banks Often Refuse to Pay
Argelys Oriach was on his way home from a shopping trip one evening in March when he was robbed at gunpoint. The thief demanded his iPhone and passcode. Mr. Oriach […]
7 Million Bad Student Loans With No Way Out, for Anyone
There are hidden costs, even when the government is able to collect the money.One of the department’s most successful — and draconian — collection mechanisms is the Treasury Offset Program, […]
Washington, DC’s AG is suing Mark Zuckerberg over Cambridge Analytica
The District of Columbia has just announced fresh litigation targeting Facebook founder, Mark Zuckerberg, for his role in the Cambridge Analytica Facebook data misuse episode — alleging it has evidence […]
The Web Foundation is taking on deceptive design
The Web Foundation‘s Tech Policy Design Lab is working on an interesting-looking project to counter deceptive design — aka dark patterns* — with the goal of producing a portfolio of […]
How Europeans Are Responding to Exorbitant Gas and Power Bills
A German retiree facing sky-high energy bills is turning to a wood-burning stove. The owner of a dry cleaning business in Spain adjusted her employees’ work shifts to cut electric […]
Will Congress Pass New Regulation on Big Tech? Time May Be Running Out.
Lawmakers on Capitol Hill are readying a major push on bills aimed at restraining the power of the country’s biggest tech companies, as they see the window of opportunity closing […]
Navient Reaches $1.85 Billion Deal Over Predatory Lending Claims
Ms. Hardin enrolled in the Brooks Institute of Photography, one of the schools covered by the settlement, in 2006. After nearly a decade of payments, which included a period of […]