Twitter’s former head of security has accused the company of “extreme, egregious deficiencies” in its spam- and hacker-fighting practices, according to a whistle-blower complaint.The complaints by Peiter Zatko, the former […]
Consumer Protection
Trending topics and news from the Consumer Protection category
Back to news homeWhen Customers Say Their Money Was Stolen on Zelle, Banks Often Refuse to Pay
Argelys Oriach was on his way home from a shopping trip one evening in March when he was robbed at gunpoint. The thief demanded his iPhone and passcode. Mr. Oriach […]
7 Million Bad Student Loans With No Way Out, for Anyone
There are hidden costs, even when the government is able to collect the money.One of the department’s most successful — and draconian — collection mechanisms is the Treasury Offset Program, […]
Washington, DC’s AG is suing Mark Zuckerberg over Cambridge Analytica
The District of Columbia has just announced fresh litigation targeting Facebook founder, Mark Zuckerberg, for his role in the Cambridge Analytica Facebook data misuse episode — alleging it has evidence […]
The Web Foundation is taking on deceptive design
The Web Foundation‘s Tech Policy Design Lab is working on an interesting-looking project to counter deceptive design — aka dark patterns* — with the goal of producing a portfolio of […]
How Europeans Are Responding to Exorbitant Gas and Power Bills
A German retiree facing sky-high energy bills is turning to a wood-burning stove. The owner of a dry cleaning business in Spain adjusted her employees’ work shifts to cut electric […]
Will Congress Pass New Regulation on Big Tech? Time May Be Running Out.
Lawmakers on Capitol Hill are readying a major push on bills aimed at restraining the power of the country’s biggest tech companies, as they see the window of opportunity closing […]
Can Biden really crack down on tech monopolies?
Vijay Sundaram Contributor Vijay Sundaram is the chief strategy officer of Zoho Corporation, a business software company that competes with the tech giants and puts consumer privacy at the forefront […]
What Apple’s New Repair Program Means for You (and Your iPhone)
Apple delivered an early holiday gift on Wednesday to the eco-conscious and the do-it-yourselfers: It said it would soon begin selling the parts, tools and instructions for people to do […]
Inside a European push to outlaw creepy ads
European Union lawmakers are mobilizing support for a ban on tracking-based advertising to be added to a new set of Internet rules for the bloc — which were proposed at the […]