Diego Gosmar’s Insights at 1ArtificialIntelligence Highlight the Evolving Role of AI in Enhancing Customer Interaction and Upholding Ethical Standards The artificial intelligence (AI) landscape evolves rapidly, driven by continuous advancements […]
conversational AI
Trending topics and news from the conversational AI category
Back to news homeCognigy raises $44M to scale its enterprise-focused conversational AI platform
Artificial intelligence is becoming an increasingly common part of how customer service works — a trend that was accelerated in this past year as so many other services went virtual […]
Why are Enterprises Moving to Instant Messaging? Top Conversational AI Platforms for 2021
Not so surprisingly, people today are more active on messaging platforms than on conventional mediums like on Email or call. According to the Gartner report 2021 Planning Guide for Customer […]