Artificial intelligence is becoming an increasingly common part of how customer service works — a trend that was accelerated in this past year as so many other services went virtual […]
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Back to news homeWhy are Enterprises Moving to Instant Messaging? Top Conversational AI Platforms for 2021
Not so surprisingly, people today are more active on messaging platforms than on conventional mediums like on Email or call. According to the Gartner report 2021 Planning Guide for Customer […]