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Zendesk punished by investors after vowing to remain independent

The Zendesk ownership saga took several new turns this week, with an external investor, Jana Partners, agitating against the company, a review of its strategic options coming to a close, […]




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Why it’s so hard to market enterprise AI/ML products and what to do about it

Mike Tong Contributor Mike Tong has over a decade of experience leading GTM strategy and operations for tech and data companies as part of McKinsey TMT, AtSpoke, Splunk and the […]




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Fighting the ‘copycat’ stigma in SaaS: 3 tricks that work

Sachin Gupta Contributor Sachin Gupta is the CEO and co-founder of HackerEarth. He was formerly a software developer at Google and Microsoft, and now oversees HackerEarth’s sales, marketing and general […]




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Legl, a SaaS for law firm workflows, tops up with $18M

While valuations of public software-as-a-service businesses have been taking a hammering of late as investors cool on the sector amid a wider, post-pandemic tech stock sell-off, SaaS startups still need […]







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Daily Crunch: Corporate management startup Ramp doubles its valuation to $8.1B with new financing

To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. PT, subscribe here. Hello and welcome to Daily Crunch for […]




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Endgame grabs another cash infusion as product-led growth momentum builds

Product-led sales and growth were big buzzwords last year, and startups are continuing to raise new infusions of capital as they develop their approaches. In Endgame’s case, the company announced […]




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Europe clears Facebook-Kustomer with API access commitments

The EU has cleared Meta/Facebook’s acquisition of CRM maker, Kustomer — accepting a set of commitments from the tech giant to allay competition concerns linked to the fact it also […]




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Daily Crunch: Google dumps FloC plan, proposes new Topics API for ad targeting

To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. PST, subscribe here. Hello and welcome to Daily Crunch for […]




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How to be one of the ‘haves’ of SaaS

Sean Fanning Contributor Sean Fanning is a vice president on OpenView’s Investment team. Before that, he led the firm’s Proactive Portfolio Management function and acted as director of corporate development, […]