The uptake of customer relationship management (CRM) tools has grown immensely over the last few years such that the market size is expected to experience a 12.5% compound annual growth […]
CRM
Trending topics and news from the CRM category
Back to news homeWATI, a CRM tool built for WhatsApp, raises $23M led by Tiger Global
WhatsApp is used by more than two billion around the world, and is an important tool for many small businesses. But as they scale up, even WhatsApp for Business might […]
Starboard Value reportedly taking ‘significant’ stake in Salesforce
Activist investor Starboard Value announced this morning that it was taking a “significant stake” in Salesforce, per CNBC. A presentation on Starboard’s website confirmed the firm’s interest in Salesforce, as […]
Nektar.ai exits stealth mode to plug CRM data leakages
A lot of important data gets lost along the sales pipeline because sales teams use multiple tools, including email, Zoom and WhatsApp, to talk with buyers. Nektar.ai wants to solve […]
Flipping the sales script: How to break biases and diversify sales teams
Arwa Kaddoura Contributor Arwa Kaddoura has worked for nearly 20 years in cloud GTM strategies and scaling startups and large enterprises. As CRO of InfluxData, she oversees global sales activities, […]
Zendesk punished by investors after vowing to remain independent
The Zendesk ownership saga took several new turns this week, with an external investor, Jana Partners, agitating against the company, a review of its strategic options coming to a close, […]
Why it’s so hard to market enterprise AI/ML products and what to do about it
Mike Tong Contributor Mike Tong has over a decade of experience leading GTM strategy and operations for tech and data companies as part of McKinsey TMT, AtSpoke, Splunk and the […]
Fighting the ‘copycat’ stigma in SaaS: 3 tricks that work
Sachin Gupta Contributor Sachin Gupta is the CEO and co-founder of HackerEarth. He was formerly a software developer at Google and Microsoft, and now oversees HackerEarth’s sales, marketing and general […]
Legl, a SaaS for law firm workflows, tops up with $18M
While valuations of public software-as-a-service businesses have been taking a hammering of late as investors cool on the sector amid a wider, post-pandemic tech stock sell-off, SaaS startups still need […]
This West Point grad started a booking system for restaurants, and VCs just funded it
Luke Hutchison didn’t know exactly what he wanted to do as a graduate of West Point in 2013 — only that, ever since the 9/11 attack in New York, he […]