Posted on

3 critical lessons I learned while scaling RingCentral’s customer support team

Shaun Spivak Contributor Shaun Spivak is the senior director of Global Customer Support at RingCentral, a global leader in communication and call center software provider. There are many things I […]




Posted on

Creating a New Customer Experience

Peggy Smedley: So Dave, it’s exciting to have you talk to us today because you’re based in a beautiful part of the world, so it’s exciting to have you on […]