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Southwest Lost $220 Million Because of Holiday Meltdown

Southwest Airlines lost $220 million in the final three months of last year because of a holiday meltdown that affected an estimated two million passengers, the company reported Thursday.Southwest executives […]




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Bob Jordan, Southwest Airlines’ CEO, on What Went Wrong

Your unions say that for years, Southwest has been too focused on investors and hasn’t invested enough in the operation. What’s your response to that criticism?I’ve been asked a lot […]




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FAA Outage Highlights Fragility of the Aviation System

Tens of thousands of flights were delayed or canceled around Christmas when frigid weather and storms made travel treacherous. But the weather was mostly fine on Wednesday morning when flights […]




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Southwest’s Meltdown Could Cost It Up to $825 Million

The meltdown that forced Southwest Airlines to cancel more than 16,700 holiday flights could cost the carrier between $725 million and $825 million, the airline said in a filing on […]




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Southwest CEO Bob Jordan Faces a Giant Crisis, 10 Months Into the Job

The question that will loom over the company for a long time is why Southwest’s system broke down while those of other large airlines held up relatively well. Analysts say […]




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Southwest’s Canceled Flights Draw Federal Scrutiny

ATLANTA — Federal scrutiny is growing. The chief executive is apologizing to customers.And as the meltdown at Southwest Airlines, one of the worst that industry observers have seen in decades, […]




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Parents Face Long Waits for Car Seats and Other Baby Items

Almost as soon as Eryn Yates made it through her first trimester of pregnancy last spring, she started shopping for her dream nursery.But getting the items she wanted turned into […]







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Flight disruptions continue with thousands more cancellations as Omicron thins airline crews.

The Omicron variant, which is now responsible for more than 70 percent of the new coronavirus cases in the United States, has already helped push daily case averages in the […]




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Airlines Cancel Hundreds More Flights as Virus Scrambles Air Travel

Over 1,000 flights in the United States, and thousands more globally, were canceled Sunday as the Omicron variant of the coronavirus sidelined crews during one of the year’s busiest weekends […]