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Why Christmas Gifts Are Arriving on Time This Year

The warnings started to stream in early this fall: Shop early or you may not get your gifts on time.Global supply chain problems that have led to long delays in […]




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At Amazon Site, Tornado Collided With Company’s Peak Delivery Season

Amazon’s model of using contractors is part of a huge push that the company started in 2018 to expand its own deliveries, rather than rely solely on shipping companies like […]







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Teamsters Vote for Sean O’Brien, a Hoffa Critic, as President

Sean O’Brien was a rising star in the International Brotherhood of Teamsters in 2017 when the union’s longtime president, James P. Hoffa, effectively cast him aside.But that move appears to […]




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New York Bike Delivery Workers Band Together for Safety

Seven nights a week, starting around 9:30, Vincent Carrasco cheers and whistles at food delivery workers as they ride their bicycles into Manhattan after crossing the Queensboro Bridge. The message […]




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Groceries in 10 Minutes: Delivery Start-Ups Crowd City Streets Across Globe

LONDON — Zipping around central London, among the bikes and scooters of Uber Eats, Just Eat and Deliveroo, is a new entrant promising almost instantaneous satisfaction for your craving for […]




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How The Restaurant Delivery Business Holds Strong as In-Person Dining Returns

OAKLAND, Calif. — Last fall, as the weather cooled and coronavirus cases began to rise, May Seto, the owner of Grand Lake Kitchen in Oakland, refurbished a used pizza oven […]







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Amazon’s Clashes With Labor: Days of Conflict and Control

In recent weeks, a heated discussion about whether Amazon’s workers must urinate in bottles because they have no time to go to the bathroom — a level of control that […]




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Coupang, South Korea’s Answer to Amazon, Debuts in I.P.O.

SEOUL, South Korea — The small white delivery trucks zip down streets all over South Korea. The uniformed workers send photos of safely delivered packages to impatient customers. Workers can […]