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4 Behaviors That Help Leaders Manage a Crisis

Executive Summary
Employees thrust into leadership during a crisis need to be coached in four behaviors to be most effective in their roles. They must decide with speed over precision, adapt to changing circumstances boldly, reliably deliver despite environmental factors, and engage deeply with their teams. Managers should remember that …

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Balancing Work and Elder Care Through the Coronavirus Crisis

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Amy Carrier is a foundation director with a long-distance spouse and a 74-year old mother, who has Alzheimer’s …

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Controlling the Emotion of Negotiation

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Two siblings, Thomas and Sally Campbell, are faced with selling their childhood home. They need to make several difficult decisions, all the while navigating their contentious relationship. Harvard Business School professor Leslie John discusses the importance of asking ( …

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Understanding the Economic Shock of Coronavirus

Executive Summary
Economic contagion is now spreading as fast as the coronavirus itself. Social distancing, intended to physically disrupt the spread, has severed the flow of goods and people, stalled economies, and is in the process of delivering a global recession. Predicting the path ahead has become nearly impossible, as …

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Why You Should Become an “Intrapreneur”

Executive Summary
Most organizations — especially large corporations — are awash in creative ideas that never get executed. Entrepreneurship is the process that turns those ideas into actual innovations, and when it occurs in large corporations we tend to refer to it as intrapreneurship or corporate innovation. In essence, this means acting …

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How Restaurants Can Survive Right Now

Executive Summary
Restaurants are struggling due to the pandemic. Many won’t survive. To increase the odds of survival, restaurant owners should consider lowering the price of takeout meals to spur demand. But to limit the risk of short-term discounts leading customers to permanently devalue the restaurant’s offerings, owners …

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Real Leaders: Oprah Winfrey and the Power of Empathy

In 1976, broadcast journalist Oprah Winfrey moved to Baltimore to coanchor the evening newscast at a local TV station. But she struggled in that spot and was moved to the morning talk show. That demotion led Winfrey to discover a professional calling that aligned with her personal sensibilities and emerging strengths. …

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A Time to Lead with Purpose and Humanity

Executive Summary
In these unprecedented times, corporate leaders are being put to the test. Many just last summer had signed the Business Roundtable Statement of Purpose that committed their companies to serving all stakeholders. The pandemic is the first test of these principles. The author is a former CEO of …

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Adjusting to Remote Work During the Coronavirus Crisis

Tsedal Neeley, a professor at Harvard Business School, says that there are simple ways leaders can help their employees stay productive, focused, and psychologically healthy as they work from home during the current global global pandemic. The right technology tools and clear and constant communication are more important than ever. …

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