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The Perils of Working on a C.E.O.’s Pet Project

“We always said it was like a start-up,” Mr. Anderson wrote, “with zero risk if you failed.”The layoffs, which totaled about 18,000 across Amazon, came with a hiring freeze, limiting […]




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Office Mandates. Pickleball. Beer. What Will Make Hybrid Work Stick?

The freight elevator doors opened onto 50,000 square feet of office real estate. Right now, it is empty, but Seth Besmertnik, chief executive of the software company Conductor, gestured at […]




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Amazon Agrees to Change Some Business Practices in EU Settlement

Placement inside the Buy Box is a major driver of sales for companies that sell on Amazon, but if Amazon sees a product for sale at a lower price on […]




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Amazon Is Said to Plan to Lay Off Approximately 10,000 Employees

The company has told Wall Street that it has tightened its belt in the past and can do so again. Last week, Amazon executives met with institutional investors, according to […]







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Amazon C.E.O. Andy Jassy Breaks From the Bezos Way

When Jeff Bezos was chief executive of Amazon, he took an arms-length stance toward the company’s affairs in Washington. He rarely lobbied lawmakers. He testified only once before Congress, under […]




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How Amazon Mishandled Paying Dozens of Workers on Leave

In internal correspondence, company administrators warned of “inadequate service levels,” “deficient processes” and systems that are “prone to delay and error.”The extent of the problem puts in stark relief how […]




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How Andy Jassy, Amazon’s Next C.E.O., Was a ‘Brain Double’ for Jeff Bezos

SEATTLE — In 2002, Andy Jassy, a young executive at Amazon, began closely shadowing Jeff Bezos, the founder of the online bookstore.Mr. Jassy followed Mr. Bezos everywhere, including board meetings, […]