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United’s Passengers Were Stuck, but Its C.E.O. Flew on a Private Plane

“I am so frustrated with delays, but even more so with how they treated people at the airport,” she said. “I don’t know if I will use United again.”Her exasperation […]




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Southwest’s Meltdown Could Cost It Up to $825 Million

The meltdown that forced Southwest Airlines to cancel more than 16,700 holiday flights could cost the carrier between $725 million and $825 million, the airline said in a filing on […]




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Southwest CEO Bob Jordan Faces a Giant Crisis, 10 Months Into the Job

The question that will loom over the company for a long time is why Southwest’s system broke down while those of other large airlines held up relatively well. Analysts say […]




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The End of the All-Male, All-White Cockpit

Then the university called off its partnership with the flight school, making it difficult for Ms. Percy to get the pilot training she needed in time to graduate, so she […]










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How 5G Clashed With an Aviation Device Invented in the 1920s

Altimeters are a key part of the 787’s landing system, turning on the reverse thrusters that slow the plane once it has landed. Mr. Lemme said a Boeing patent suggested […]




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Inside United Airlines’ Decision to Mandate Coronavirus Vaccines

Scott Kirby, the chief executive of United Airlines, reached a breaking point while vacationing in Croatia this summer: After receiving word that a 57-year-old United pilot had died after contracting […]