Posted on

When Customers Say Their Money Was Stolen on Zelle, Banks Often Refuse to Pay

Argelys Oriach was on his way home from a shopping trip one evening in March when he was robbed at gunpoint. The thief demanded his iPhone and passcode. Mr. Oriach […]




Posted on

Fraud Is Flourishing on Zelle. The Banks Say It’s Not Their Problem.

Another Wells Fargo customer, Julia Gibson, lost $2,500 to a similar scam in October. After she reported the fraud to the bank, it gave her a provisional credit for the […]