Enhancing Hospitality Excellence: The Transformative Power of Coaching | Chris Turner

Chris Turner, a Certified FocalPoint Hospitality Business and Executive Coach, shared insights at 1TourismWorld on improving the hospitality sector through coaching. He discussed industry challenges like staff retention, sustainability, and technology adoption, highlighting a case study of a hotel that improved its performance with coaching. Turner's method emphasizes strategic planning, operational efficiency, and emotional intelligence, aiming to enhance leadership and business growth. His approach demonstrates how targeted coaching can revitalize hospitality businesses, fostering innovation and sustainable success in a competitive landscape.