In this post, we show you how to use Amazon Rekognition and AWS DeepLens to detect, and analyze occupancy in a retail business to optimize workforce utilization. Retailers often need to make decisions to improve the in-store customer experience through personnel management. Having too few or too many employees working can be detrimental to the business by decreasing the customer experience as well as store revenue. When store traffic outpaces staffing, it results in long checkout lines and limited customer interface, creating a poor customer experience. The opposite can be true as well by having too many employees during periods …
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