Home warranty plans are popular among long-term homeowners and first-time homebuyers alike because they can help repair or replace home appliances or systems. Though these service contracts can provide peace of mind, they can also be the source of consternation when a customer finds out their claim has been denied.
And if online reviews are any indication, this seems to happen quite a bit.
Much of this distress can be pinned down to misunderstandings by consumers of what appliances and systems home warranties do and do not cover. There is also confusion about why a home warranty provider can deny …
