Founded in 1977, CCG is a pioneer in customer relationship marketing.
As a full-service agency, we deliver integrated, end-to-end customer marketing expertise to an international clientele of Fortune 2000 retail and financial services companies.
Customer Communications Group, (CCG) has decades of incomparable experience in streamlining their b2b retail and financial client’s customer marketing goals. With decades of experience to back them up, CCG has made waves in the customer loyalty department while boosting ROI for several major clients. Some of which include Payless Shoe Source, A&P and ULTA Beauty.
Our comprehensive list of services includes:
- Strategy development and planning
- Database marketing and analysis
- Custom content development and strategy
- Digital communication design, coding and deployment
- Direct mail and print collateral
- CRM and loyalty program development and optimization
- Production and interactive services
- ROI measurement and direct marketing strategy
We develop and implement a comprehensive list of customer marketing programs, from lifecycle and nurturing, to retention, engagement, loyalty and cross-sell, working in both print and digital environments.