“It’s like telling somebody you’re going to get a puppy and now you’re not,” Ms. Sinclair said. She gets frustrated now when she sees ads for Peloton and articles about the company’s founders and their lifestyles, she said. “They grabbed all of our money, and here they are getting put on the cover of the magazine,” she said. “They can’t even give us our goods.”The outrage has worsened in response to apparent glitches that some buyers say have allowed them to snag earlier delivery times by obsessively clicking a link in rescheduling emails. In …
