Coinbase is acquiring the startup Agara, which operates an AI-powered customer support platform, the two said Tuesday, as the cryptocurrency exchange looks to make it easier for users to join the service and seek assistance.
The firms didn’t share the financial details of the acquisition, but the size of the deal is between $40 million and $50 million, two people familiar with the matter told me. A Coinbase spokesperson declined to comment. Agara co-founder and chief executive Abhimanyu also declined to comment on the size of the deal, citing confidentiality agreement.
Four-year-old Agara, which started its journey in India and runs operations in the U.S. as well, had rais …
