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Exotel raises $40M for its full-stack customer engagement platform



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Exotel said on Tuesday it has raised $40 million in a financing round, just three months after securing $35 million in funding, as the Bangalore-based startup demonstrates growth for its full-stack customer engagement platform in emerging markets.
Steadview Capital led the startup’s Series D round. Exotel, which counts Blume Ventures and IIFL Asset Management among its backers, has raised about $100 million in a mix of debt and equity rounds in the last 12 months.
Exotel offers its clients a full-stack platform with offerings such as contact center, APIs, voice and chat bots, to engage with their customers through touch points such as web chat, co-browsing and videos.
Indian ride-hailing giant Ola uses Exotel’s platfo …

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