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Retailers could face cost cuts and slower sales this year



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Shoppers walk past a Bloomingdale’s store in the SoHo neighborhood of New York, US, on Wednesday, Dec. 28, 2022.Victor J. Blue | Bloomberg | Getty ImagesAfter benefitting from a pandemic-era shopping spree, retailers are preparing for a reality check.Walmart and Home Depot will kick off retail earnings season Tuesday by sharing holiday-quarter results. Other big-name retailers will follow, including big-box players like Target and Best Buy, and mall staples like Macy’s and Gap.The companies’ reports will come as recession fears cloud the year ahead. Americans are more worried about inflation now than they are about Covid. People are choosing to spend more on dining out, traveling and other services while cutting back on goods. Higher interest rates threaten the housing market.A slowdown in sales growth also seems likely after the sharp increases of the past three years.For investors, the end of retail’s sugar high brings a mixed picture. Companies may share modest sales outlooks. Yet healthier profit margins could be a silver lining, as freight costs fall and retailers have less excess merchandise to mark down. Plus, companies may have more cautious spending plans, such as smaller inventory orders and a slowdown in hiring. That could boost profit margins, even if consumers don’t spend as freely.”The world is focused on top-line momentum,” said David Silverman, a retail analyst at Fitch Ratings. “So many market participants are focused on what revenue is what revenue is what revenue is.”But, he added, “it’s the operating profit that could bounce back nicely from a difficult 2022.”Silverman said retailers’ strategies have flipped from a year ago. Then, they bet on sky-high sales becoming the new normal and made riskier bets, from placing bigger orders to paying extra to expedite shipments. That hurt companies’ margins, as unsold merchandise wound up on the clearance rack and costs crept up, along with sales.A dose of reality over the holidaysAlready, retailers have gotten a dose of reality. Walmart, Target and Macy’s are among the companies that have spoken about a more careful consumer.Several retailers already previewed holiday results. Macy’s warned that holiday-quarter sales would come in on the lighter side of its expectations. Nordstrom said weaker sales and more markdowns hurt its November and December results. Lululemon said its profit margins would be lower than anticipated, as the athletic apparel retailer juggles excess inventory.Industry-wide holiday results fell below expectations, too, according to the National Retail Federation. Sales in November and December grew 5.3% year over year to $936.3 billion, below the major trade group’s prediction for growth of between 6% and 8% over the year prior. In early November, NRF had projected spending of between $942.6 billion and $960.4 billion.Retail leaders have looked closely for clues, as they gear up for the coming fiscal year. (Most retailers’ fiscal years end in January.)Macy’s CEO Jeff Gennette told CNBC last month that the department store operator noticed fewer holiday shoppers buying items for themselves while shopping for gifts. He said those lower purchases “more than offset the good news that we were getting on gifting and occasion.”The company’s credit card data flashed warning signs, too, he added: Customers’ balances on Macy’s, Bloomingdale’s and co-branded American Express credit cards are rising and more of those balances are getting carried to the next month rather than paid off.”When we look at our credit portfolio, you’ve got a customer that’s coming under more pressure,” he said.Tough calls, cautious outlooksSome retailers have already made some difficult moves to prepare for what could be a tough year. Luxury retai …

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