“We’re seeing a lot more folks in the consumer space coming to us to say, ‘Hey, can you help us train our people with these skills and not just train entry-level people, but people at all levels of leadership?’” said Kathy Gersch, chief commercial officer at Kotter International, which helps large companies train potential leaders. “Attracting new talent that wants to come in and learn the industry and really come up through the leadership chain is a different challenge than it might have been 10 years ago.”For decades, those who climbed the ranks at large retail organizations started in executive training programs run by department stores or …
