Have you ever been told to “calm down” in the middle of a crisis?I’d guess that not only was that counsel ineffective, but it intensified your stress in the moment or caused you to completely lose focus. “Calm down” may be one of the worst things to say to help someone navigating a crisis situation.So what is the best way to handle a crisis and not only survive it, but thrive as a calm and collected leader in the moment?As a former Navy SEAL, I spent years trying to perfect the process of crisis response – and …
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