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What Are Esports, and How Do I Monetize Them?

Ann Hand, CEO at Super League Gaming, talks about her early career, working for traditional big enterprise companies in oil and gas before venturing into the startup space, eventually landing as the CEO of the first esports company to trade on Wall Street.

Hand and The Playbook host David Meltzer discuss how they learned about the vast opportunities in the esports space and how they explain what esports are to people who don’t understand the appeal of competitive video games. The pair also discuss the importance of creating an accepting community for the 2.6 billion amateur gamers in the world.

Related: How to Manage a Business With Courage

Source: Entrepreneur
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U.S. Government Still Uses Suspect Chinese Cameras

Thousands of Chinese-made surveillance cameras remain in use at U.S. military installations and other government sites after purchases of such devices were banned, highlighting the hurdles in replacing costly equipment to address national-security concerns.

More than 2,700 of the banned cameras are in operation across the federal government today, according to data from Forescout, a security-technology company that detects equipment on networks under contract with the federal government. The total is likely higher because…

Source: WSJD
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Do You Work With a Narcissist? Here’s How to Tell in 5 Minutes

It only takes five minutes for narcissists to reveal themselves in the office.

As you may already know, the classic definition of a narcissist has fallen out of favor in recent years. Over the last decade or so, I’ve seen an evolving view of the condition where someone is not just overly self-preoccupied. It’s also more than excessive self-interest. 

There’s a little more to it these days, especially in an age when we’re all staring at our phones and constantly checking our social media feeds.

The best way to tell is not when you see self-interest but a decided and angry opposition to anything related to your interests. 

Fortunately, the actual condition of narcissism is not that hard to identify.

My view is that the office narcissist is the opposite of someone who shows empathy, and the way to tell in five minutes is not just when someone shows disinterest in your life or when someone checks their phone a lot. That’s called selfishness, and it’s becoming more and more common. Narcissism is more troubling in an office because it creates toxic behavior. Here’s an example of how this works.

In a typical conversation, you might discuss a project with someone and find that a coworker is a bit self-occupied, maybe even to a worrying extent. That’s not a great way to work because in the modern office a well-functioning team has to be more about empathy and watching out for the work of others. You have to break out of the cycle of personal success and each person has to be willing to share the credit.

However, there’s a totally different level of self-interest.

In the same five minute conversations, if a coworker gets irritated or mad, or even suddenly changes the subject, it’s possible you’re dealing with a narcissist. A better definition of the term is to evaluate whether a coworker becomes irritated. Selfishness is a thought process that says “it’s all about me” but narcissism takes that a step further and says “it’s all about me and it’s definitely not about you” to the degree that narcissism creates conflict.

It’s self-interest combined with a lack of empathy with an extra dose of irritation. Self-interest takes root below the surface and may never grow beyond that; narcissism is more like a virus that is not content with mere selfishness, and it will infect and impact everyone in the office. It tends to cause people to stew and ruminate on how they are not getting enough credit and also how someone else is getting credit

If the condition was only about not getting credit, the damage would be less severe. In an office, watch for the signs of aggression about others receiving credit or recognition during even simple conversations. The reason this only takes five minutes is that it can’t be contained. Full-blown narcissism is not easy to control or simply turn off like a light switch. 

It has to become part of the conversation and it’s never, ever subtle.

The opinions expressed here by columnists are their own, not those of

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Women Fired for Not Returning from FMLA; Wins a Lawsuit for Unlawful Termination. Here’s Why

That may seem reasonable–companies aren’t obligated to hold your job forever, and the US requires only 12 weeks of unpaid time off–if you qualify for FMLA. So, why did Boston University lose a lawsuit?

The baby blues generally clears up on its own in a couple of weeks, but PPD can last for months or longer and should be treated by competent medical professionals. And like other mental health problems, PPD can be covered by the Americans with Disabilities Act (ADA). 

ADA requires that you provide employees with reasonable accommodations. That can include additional time off. A jury found that Boston University did not follow the interactive process and come to a reasonable accommodation for Alves and awarded her $144,000 in back pay and emotional distress. 

How can you help an employee with PPD?

With 10 percent of women suffering from PPD after giving birth, you’ll probably have an affected employee sooner or later. See Her Thrive is a UK based organization that focuses on women’s health in the office. Director and business psychologist Clare-Louise Knox spoke with me about what businesses can do.

First, Knox said, HR and managers need to recognize that this is possible, and policies should be in place before someone needs it. Secondly, a similar affliction called post-natal depression can affect men as well, so it’s not just a female problem.

But, most importantly, Knox says, companies should work with women returning to work and recognize that “women can experience a significant drop in self-esteem after having a baby which makes returning to work stressful for some.” Women in the US, who work for companies with 15 or more employees are eligible for ADA protections if they suffer from PPD, and you can help with that transition.

Does ADA require unlimited time off?

The short answer is no. It requires a reasonable accommodation–not that you hold a job for years and years. What is reasonable will vary from organization to organization and position. However, you should look for a reason to say yes to an employee who needs help.

In other words, you can work with your employees and perhaps provide a part-time or flexible schedule, or change some of their job requirements to help with the return to work. The accommodation needs to be reasonable–you don’t have to make a new job or displace other employees. But, if it’s reasonable to do so, work with the returning employee.
The critical thing here is that you work with your employees to come to a solution. At some point, it can be unreasonable to continue to hold a job or to provide a reduced workload. But, that is hardly ever the case when an employee should be returning from FMLA or other maternity leave.

Firing too quickly can result in a lawsuit and a big payout, as Boston University found out. Instead, be compassionate and follow the law. It’s cheaper and better for your organization.

The opinions expressed here by columnists are their own, not those of

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Make Your Binge-Watching Productive with Access to 2,000+ Documentaries

If you’re like most people, your evening unwinding time turns into a multiple-hour TV binge. Sure, there are a lot of great shows on today, but when you’re watching re-runs of Friends or The Office for the sixth time, it may be time to reevaluate how you’re using that time before sleep. If picking up a book feels a little too ambitious, consider CuriosityStream, the award-winning streaming service that’s explicitly devoted to documentaries.

Launched by Discovery Communications founder John Hendricks, CuriosityStream works just like Netflix, Hulu, or any other streaming service you already use. You get unlimited access via web browser, mobile app, TV, or tablet to a library of more than 2,000 documentaries and shows. Their library has content you’re familiar with as well as originals never seen on any other platform from the likes of Stephen Hawking and David Attenborough. As you watch, CuriosityStream learns your preferences and delivers personalized recommendations so you can learn more about the subjects that interest you or delve into new worlds and interests. If you’re not sure where to start, you can also browse curated lists from the CuriosityStream team.

Learn something new in your downtime. Right now, you can sign up for yearly plans to CuriosityStream and avoid the monthly payments. Get a 2-year subscription for 25 percent off $40 at just $29.99, or a 3-year subscription for 25 percent off $60 at just $45.

Source: Entrepreneur
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How Private Podcasts Could Change the Way Companies Communicate With Employees

Every year, we publish the Entrepreneur 360 — our list of the 360 most well-rounded companies in America, based on an evaluation of impact, innovation, growth, leadership and business valuation. This series spotlights some of this year’s honorees. For more 360 content, view our 360 content hub.

Podcasts have absolutely exploded in popularity, offering entertainment and information to listeners while they’re commuting, cooking dinner and even folding laundry. But what about when listeners are at work? Can companies leverage the podcast craze to more efficiently communicate with their employees?

Entrepreneur spoke with Jen Grogono, CEO of uStudio, a private podcast and video solutions company, about what the new age of employee communication could look like. 

This interview has been edited for length and clarity. 

What internal communication challenges do you see companies facing today?

If you think about the current channels that companies use today to communicate with their employees, you’ve got a couple of issues happening all at once. You have the rise in remote workforces, meaning companies are learning to manage employees working from home, from different offices or even far-flung cities. Another issue: As consumers, we’re now primed to listen and watch rather than to read and write — both for entertainment and learning purposes. These two things combined present a very big opportunity for companies to rethink how they communicate with their employees to drive engagement.

Related: See Who Made the E360 2019 List 

And what’s your solution?

We built an enterprise-grade system that has all of the ease of use of the consumer applications for media that people are used to using. It’s very easy to adopt. No new habits to learn. No real training involved. But then behind the scenes, it has robust scalability and all of the capabilities that an enterprise would need, not the least of which is security and measurability. So you can understand who is consuming what content and when, which of course helps you drive your strategy. For example, one show might be corporate town hall meetings. There might be a show called “Weekly Sales Update.” And each series has episodes.

Did you face any difficulties convincing companies to adopt this new way of communication?

I think the biggest challenge in starting a business — in bringing something new to a new market — is always the timing and the pace as far as how long it’ll take to catch on. We’ve been in business for a while, but it wasn’t until we built this application experience that it became easier for us to drive adoption of our product. The market was ready because of the growth in Apple podcasting, Spotify and Netflix. 

How did you know the market was ready for a solution like uStudio?

You need to always have one foot in the present commercial viability of your business and one foot in the future of your business. And that is a balancing act. No question. It’s incredibly important to think about your product in terms of not over-investing in features before they are viable, or before you can charge the appropriate price for those features in the market. 

Source: Entrepreneur
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Oracle Co-CEO Mark Hurd Dies

Mark Hurd, who served as chief executive of three U.S. tech companies including software-giant Oracle Corp., died Friday.

Mr. Hurd, who was 62 years old, made his name as a strong-willed leader who helped revive the fortunes of two companies, including Hewlett Packard, where he was CEO last decade. But some of his other judgments courted controversy, and he was pushed out of H-P after a company investigation found misconduct.


Source: WSJD
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If You Say Yes to Any of These 6 Questions, Your Emotional Intelligence May Be Higher Than Most People

The World Economic Forum recently uncovered something that would not have registered on the radar screen of most HR leaders even ten years ago.

One of the top 10 job skills required for workers to thrive–a skill projected to trend in the year 2022–is emotional intelligence

Emotional intelligence (EQ) has embedded itself in the business lexicon as a force to be reckoned with; it is by far one of the most desired qualities for personal and professional development. 

Managers are hiring workers with more right-brained skills like EQ because they know these people contribute to the workplace on a relational and interpersonal level that is unmatched.

To assess where you stand in relation to the tenets of emotional intelligence, some key “hold up the mirror” questions must be asked to help us determine where we measure up. 

As you go over each carefully-chosen question below, truthfully but gently confront yourself, in relation to how you lead yourself, lead others, and lead your organizations. 

6 Questions

1. Are you usually aware of your feelings and why you feel that way?

2. Are you aware of your personal strengths, but especially your limitations and blind spots?

3. Are you able to manage your distressing emotions well, and can you recover quickly when you get triggered, upset or stressed?

4. Do you have the capacity to understand or feel what another person is experiencing from within his or her frame of reference?

5. Do you choose to live each day by having a positive outlook and seeing the glass half-full?

6. Are you comfortable with who you are, regardless of whether anyone is stroking your ego?

While I posed these questions to stimulate your thinking, if you couldn’t answer “yes” to most of them, a deeper and more involved self-inquiry may be your next step. This is to your benefit since we’re now in an age where EQ has become an important predictor of job success, surpassing technical ability.

Benefits of emotional intelligence

In countless studies, exemplary employees exhibiting emotional intelligence, plain and simple. make the workplace better, including:

A person exhibiting emotional intelligence also has great self-awareness and the natural inclinations to look at the whole picture and both sides of an issue. That said, I’ll end with something Daniel Goleman, the emotional intelligence expert of all experts, once remarked:

“If you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.”

The opinions expressed here by columnists are their own, not those of

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5 Seemingly Important Concerns That Just Won’t Matter a Decade From Now

We all have plenty enough to worry about at work and in life. It’d be a naïve approach for me to tell you “Don’t worry, be happy.” But I do think there’s something to be said for what you worry about, for how long.

I’ve found it powerful to put my worries from time to time through a screener question: “Will this really matter 10 years from now?” Occasionally, it actually might. Far more often than not, it won’t. Realizing this helps you put that worry into instant perspective.

In conducting extensive interviews among a wide range of employee types for Find the Fire, I found a theme to what many people worry about, only to realize later in life they shouldn’t have so much. What I share now are the top concerns shared in these interviews that turned out not to be so concerning after all.

I find each one to be true for myself now that I’m a decade later on in many things in my life. I share these for awareness–and to help you avoid frittering away precious thinking time that could be better spent.

1. What do others think of me?

This is the number one thing I regret being concerned about earlier in life. A fundamental practice of mine now is to try my best to compare only to who I was yesterday and whether or not I’m becoming a better version of myself.

Worrying about what others think of you can consume so much time in so many ways. This includes seeking approval of others, which is an empty victory at best and soul-crushing at worst. I can 100 percent guarantee that when it comes to what your boss, or that co-worker in marketing, or that neighbor you see in church all the time, thinks of you will not matter one iota later in life.

I don’t mean to be flippant and give you an excuse to run roughshod over everyone in your life because it just won’t matter later. This is about keeping things in proper perspective, no matter how important they seem to be in the moment. Time heals all wounds, wounds all heels, and generally causes memory loss in good ways (not just unhelpful ways).

2. Am I successful enough?

Suppose you ask this question of yourself and answer “Yes.” Now say you answer “No.” Either answer doesn’t matter because personal experience and the aforementioned research tells me your definition of success will be different 10 years from now anyway. So what’s the point of dwelling on your current success barometer?

I think a better thing to be worried about is “Am I succeeding at enough of the right things often enough?” Introduce some higher-order to the self-inquiry now, because later in life it becomes about higher-order reflections, not lower-order obsessions.

3. Am I making as much as I could be and living a big enough lifestyle?

This is related to the above but worthy of its own mention. Money and materialism are easy proxies for self-worth. It was admittedly pretty important to me as I grew up in corporate to live in bigger and bigger houses and have a more lavish lifestyle.

Until it wasn’t. Until it no longer felt anywhere near an accurate and worthy measuring stick. No matter what your starting point is, I feel confident in saying that 10 years later, living large will be less important and experiences and relationships will be far more important.

For supreme clarity, I’m not railing against the evils of materialism. If you can afford it, fantastic. I am railing at it, however, as an agitator in your life, as a source of angst and inadequacy. You are enough. You have enough.  

4. What impact will this bad result have on me?

You are bigger than your mistake. This one in particular takes time to see, but mistakes have a way of looming larger implication-wise in the immediate term than they have a right to. My experience shows me that over time, the “bad” result really isn’t so bad in the grand scheme of things. I’ve witnessed far too many people afraid of a bad result hold back from fully applying themselves in a role. It’s the holding back they regret, not any one unfavorable result.  

5. Should I have taken this risk?

Related to the above but worthy of its own consideration is angst over risks taken. The truth is you are far more likely to regret not having taken more risks in your life than regretting any single risk you took. In fact, a recent survey by career service website zety showed that 78 percent of 1,000 respondents said they wish they had taken more career risks.

So do your level best to focus on what matters, no matter what.

The opinions expressed here by columnists are their own, not those of

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Mark Zuckerberg Speech Draws Ire as He Attempts to Burnish Facebook’s Image

Mark Zuckerberg this week reiterated his view that Facebook Inc.’s mission is to bring people together. But a Thursday speech, in which he positioned the social-media platform as a bastion of free speech, fueled more disagreement over how the tech giant handles content and influences public discourse.

The Facebook chief executive invoked Martin Luther King Jr. and abolitionist Frederick Douglass in a roughly 37-minute speech at Georgetown University, casting his company’s efforts to foster free and inclusive expression as…

Source: WSJD
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