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How Sympathy Brands Became The Leading Player in The Industry

Working in an industry that is taboo to many people is quite a challenge; I know this because I recently started Remembering.Live, a virtual memorial service provider, after my mom passed away last March and gathering restrictions were in place. While the pandemic highlighted the need for the end of life industry to quickly adjust and adapt, Sympathy Brands, a Florida based company was already using proprietary technology to bridge the gap between consumers and the industry, helping to modernize business practices for funeral homes and cemeteries.Sympathy Brands is the parent company to Shiva.com, eCondolence.com, and …

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My Employee Argues And Debates Every Little Thing

Inc.com columnist Alison Green answers questions about workplace and management issues–everything from how to deal with a micromanaging boss to how to talk to someone on your team about body odor.A reader asks:I have a direct report who argues every change or new task that is assigned, including changes the entire team is being asked to comply with. She frequently argues that she feels some other team should be responsible for the task or complains no other team is having to do it and says that she doesn’t understand why we do.She will do this in …

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Data Science Reveals Why the Best Business Writers Avoid Certain Words. Turns Out Bestselling Authors Do, Too

Consider two sentences, one with an adverb and the other an active verb: “He closed the door firmly.” “He slammed the door.”If you’re Stephen King, you like the second and hate the first.Because Stephen King hates adverbs.”Adverbs,” King claims in his classic book On Writing, “like the passive voice, seem to have been created with the timid writer in mind. … with adverbs, the writer usually tells us he or she is afraid he/she isn’t expressing himself/herself clearly, that he or she is not getting the point or the picture across.”Makes sense. “Whispered” paints a …

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How to Capitalize On the Coming M&A Wave

As the Covid-19 crisis continues and the full brunt of its economic impact becomes clear, merger and acquisition activity is expected to ramp up. Weaker players that had relied on government support or cash reserves are likely to experience more financial stress, leaving them ripe for takeover, while stronger firms will find new avenues to bolster their positions, acquire new or complementary skills, technologies, and products, or simply grab some valuable market share. But research shows that most M&A deals fail. To ensure that your organization capitalizes on this opportunity, avoid five traps:  favoring strategic while ignoring the financials, …

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Research: We’re Losing Touch with Our Networks

Think of your personal and professional network as a series of six concentric circles that decrease in emotional intensity as you move toward the larger outer rings. The innermost circle contains the few people you turn to in times of severe distress. The outermost circle is made up of the roughly 1,500 acquaintances whom you would recognize by sight. The authors compared the personal and work networks of hundreds of individuals pre- and post-pandemic and found that the size of the outermost ring has shrunk. That shrinkage was accompanied by a strengthening of our closest relationships. Maintaining connection to the outer …

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Preparing for the Next Macroeconomic Cycle — and Its Risks

With an ongoing post-Covid recovery, it’s time for leaders to start considering what the next economic cycle — and its risks — will look like. Unlike Covid, which was an exogenous shock and thus largely unpredictable, the potential imbalances and risks, including inflation and bubbles, are endogenous to the system – they arise from within and grow over time. This means business leaders have a chance to build awareness, monitor, and grow their resilience to such shocks, even if precise predictions will remain out of reach.

When the pandemic hit last year, business leaders’ time horizons contracted sharply, forcing their focus on …

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Daymond John Learned the Art of the Side Hustle From Watching His Mother

For Black History Month, Inc. is catching up with notable Black founders who have appeared on its pages to ask, “Who Inspires you?” Daymond John lives by the mantra “rise and grind.” He even wrote a book titled, Rise and Grind: Outperform, Outwork, and Outhustle Your Way to a More Successful and Rewarding Life (Currency, 2018). But the Shark Tank investor wasn’t born with a relentless work ethic–he learned it from watching his mother. Even when juggling three jobs, Margot John always made time to keep her son motivated. To this day, she continues to be his No. 1 inspiration. –As told …

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