Andrea Jones hadn’t yet settled on a date to retire from her customer service job at United Airlines when Newark airport started looking like a ghost town in March 2020. After 28 years with the carrier, she still loved her work. But by the end of that month, she had hung up her blue uniform for the last time. She is still struggling with a sense of loss.“I wasn’t at all ready to leave,” she said. “It hit me right between the eyes.”Ms. Jones, 68, of East Windsor, N.J., retired to protect the health of her husband, George, …
