We all know online reviews must be taken with a grain of salt, but generally you’d like to think that a product with a 4.5-star average is better than one with a 3.5-star average. You might be wrong, since the site you’re looking at might not even permit bad reviews to appear — like Fashion Nova, which just incurred a $4.2 million settlement order from the FTC.
What happened was this: Fashion Nova used a third-party review management tool, which is surely a common thing for anyone running a site that lets users review the items they buy. But then they did a bad thing: f …
