General Motors has found a new way to get in on the generative AI buzz. The automaker is now using Google Cloud’s conversational chatbot, dubbed Dialogflow, to handle some non-emergency OnStar features.
GM announced the collaboration alongside a keynote from Alphabet CEO Sundar Pichai at the Google Cloud Next 23 event Tuesday.
OnStar, GM’s in-car concierge, has been powered by intent-recognition algorithms that use Google Cloud’s conversational AI since launch in 2022. Today’s advancements allow it to provide drivers with responses to common queries like routing and navigation assistance.
The move to up-skill OnStar’s capabilities is in line with GM’s greater vision to build a $25 billion subscription business by 2030.
“Generative AI has the potential to revolutionize the buying, ownership and interaction experience inside the vehicle and beyond, enablin …
