Jonas CL Valente
Contributor
If you use apps from world-leading technology companies such as OpenAI, Amazon, Microsoft or Google, there is a big chance you have already consumed services produced by online remote work — also known as cloudwork. Big and small organizations across the economy increasingly rely on outsourced labor available to them via platforms like Scale AI, Freelancer.com, Amazon Mechanical Turk, Fiverr and Upwork.
Recently, these platforms have become crucial for artificial intelligence (AI) companies to train their AI systems and ensure they operate correctly. OpenAI is a client of Scale AI and Remotasks, labeling data for their apps ChatGPT and DALL-E. Social networks hire platforms for content moderation. Beyond the tech world, universities, businesses and NGOs (nongovernmental organizations) regularly use these platforms to hire translators, graphic designers or IT experts.
Cloudwork platforms have become an essential ear …
