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Former Starbucks CEO Howard Schultz Spars With Democrats at Senate Hearing

Howard Schultz faced rancor from Senate Democrats at a hearing where he chafed at “propaganda that is floating around” about company labor practices. Read More




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Office Mandates. Pickleball. Beer. What Will Make Hybrid Work Stick?

The freight elevator doors opened onto 50,000 square feet of office real estate. Right now, it is empty, but Seth Besmertnik, chief executive of the software company Conductor, gestured at […]










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Why a Rhodes Scholar’s Ambition Led Her to a Job at Starbucks

Most weekend mornings, Jaz Brisack gets up around 5, wills her semiconscious body into a Toyota Prius and winds her way through Buffalo, to the Starbucks on Elmwood Avenue. After […]




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Why Union Efforts at Starbucks Have Spread Further Than at Amazon

Roughly six weeks after successful union votes at two Buffalo-area Starbucks stores in December, workers had filed paperwork to hold union elections in at least 20 other Starbucks locations nationwide.By […]




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College-Educated Workers Help Unionize Places Like Starbucks

Over the past decade-and-a-half, many young, college-educated workers have faced a disturbing reality: that it was harder for them to reach the middle class than for previous generations. The change […]







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Starbucks, McDonald’s and Others Pause Operations in Russia

When McDonald’s opened its doors in Moscow’s Pushkin Square in 1990, it was welcomed by more than 30,000 Russians who happily waited hours in line, eager to spend a sizable […]