The pandemic has been a boon to food-delivery apps, as many restaurants closed their dining rooms while diners were wary of going out. Lawsuits filed by the city of Chicago claim that DoorDash and Grubhub exploited the pandemic to mislead restaurants and diners, charge unfairly high commissions, and bypass emergency provisions meant to bolster the struggling hospitality industry. The apps used “unfair and deceptive tactics,” mayor Lori Lightfoot said in a press release.The separate suits levy multiple charges against the companies, but the charges center around allegedly deceptive practices in the early stages of the pandemic when lockdowns shuttered …
