Calvin Qi, who works at a search startup called Glean, would love to use the latest artificial intelligence algorithms to improve his company’s products.Glean provides tools for searching through applications like Gmail, Slack, and Salesforce. Qi says new AI techniques for parsing language would help Glean’s customers unearth the right file or conversation a lot faster.But training such a cutting-edge AI algorithm costs several million dollars. So Glean uses smaller, less capable AI models that can’t extract as much meaning from text.“It is hard for smaller places with smaller budgets to get the same level of results” as companies like Google or Amazon, Qi says. The most powerful AI models are “out of the question,” he says.AI has spawned exciting breakthroughs in the past decade—programs that can beat humans at complex games, steer cars through city streets under certain conditions, respond to spoken commands, and write coherent text based on a short prompt. Writing in particular relies on recent advances in computers’ ability to parse a …
