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7 ways to strengthen your relationship with your customer

Good relationships are formed through communication and trust, so how is your relationship with your customers any different? A loyal customer base cannot be formed overnight—it requires communication, empathy, and dependability. Besides what the consumer sees and feels, there is a whole sea of data and details that you need to wade through and decipher to better understand if your customer is fully pleased with your product and with your partnership.
Here are seven easy ways and some tools to help you develop meaningful and long-lasting customer relationships without leaving Zoho Desk.
Make your customer relationship a top priority

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Step up your customer relationships by integrating Zoho Finance apps with Zoho SalesIQ

The client portal in the Zoho Finance suite of apps is a much sought-after feature that was developed to encourage customer self-service. However, even the most self-sufficient customers look for support when they face a particularly tricky issue. Instead of asking them to write an email and wait for a reply, you can now provide them instant support by integrating with Zoho SalesIQ.

Zoho SalesIQ is live chat support software that lets your customers reach you within seconds, improving their trust in your business and strengthening your customer relationships. Zoho SalesIQ offers attractive features such as canned messages to help …

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5 tips to make a long-distance customer relationship work

Communication is key in making a customer happy. Being accessible, responsive, and committed to staying in touch can be the deciding factor in how strong your customer relationships are. Digital tools for making phone calls, sending emails or instant messages, having online meetings, scheduling appointments, collaborating on documents, and getting e-signatures can help you communicate quickly and more effectively with your customers.
Here are five tips to maintain long-distance customer relationships using these Zoho CRM integrations.

Regular catch-up sessions can strengthen the bond between you and your customers. With the following appointment scheduling extensions, you can book, reschedule, and cancel …

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Here’s why HR software is important for your organization

An organization’s growth and development is completely based on how well its employees are managed. Effective people management strategies go a long way toward improving your organization’s bottom line. One of the best and easiest ways to better manage employees is to implement HR software. It automates every step involved in an employee’s journey with their organization, providing them with an enriched working experience.

Here’s why your organization should implement HR software:

Provide greater autonomy to your employees by empowering them to track and manage their tasks

Take the administrative burden off your shoulders by automating …

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The year in stats: the data we loved in 2020

The past year has been eventful for us; between adapting to remote work ourselves and helping our users do the same, we’ve grown significantly and would like to share our progress with you. Here’s a small collection of data that tells our best moments from 2020.
Marketplace’s major milestones
In mid-2020, we hit a new milestone by launching the 1000th extension on Marketplace. Customers and partners joined us in celebrating #1000Reasons2LoveZoho on Twitter and on LinkedIn.
These ready-to-use extensions helped customers connect their business tools with their Zoho products without having to write a single line of …

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Zoho Books turns 10

Zoho Books was launched with the ambitious idea of solving the challenges that businesses faced in finance and accounting. What started as an easy-to-use online accounting tool has evolved from serving small businesses to solving the complex financial challenges of enterprises. 

Constantly evolving to meet challenges
From the start, the biggest motivation in building Zoho Books has been our passion to solve the common problems in business finance. It has defined our strategy and driven our innovation. One of the challenges we’ve taken on is the problems of financial data being locked up in silos and unavailable for collaboration …

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Email deliverability best practices for B2B email marketing

Inbox placement is a primary objective for all email marketers be it B2C or B2B email marketing. Both these facets have similarities yet they are a bit different from each other. You might wonder, what methods can you follow to ensure maximum email deliverability while practising B2B email marketing?  No worries. To answer many such questions, we are bringing to you, Zoho Campaigns Expert Diaries.
Expert Diaries from Zoho Campaigns connects avid email marketers to experts and helps them learn some best practices and tips. Our aim is to form a community that allows email marketing enthusiasts …

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Zoho Forms 2020: A walk down the memory lane

For lovers of our mobile app, we have a few exciting enhancements that’ll help smooth your data collection further. Check out the mobile features in this post on What happened in Zoho Forms mobile application in 2020!
Thanks again for being with us this year! If there are any features you absolutely love working with or any stories you want to share, let us know in the comments below. We would love to hear from you!
Until then,
Happy holidays from the entire Zoho Forms team.


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