Jonathan Martinez Contributor Jonathan Martinez is a former YouTuber, UC Berkeley alum and growth marketing nerd who’s helped scale Uber, Postmates, Chime and various startups. More posts by this contributor […]
customer relationship management
Trending topics and news from the customer relationship management category
Back to news homeRudderStack raises $56M for its customer data platform
RudderStack, a platform that focuses on helping businesses build their customer data platforms to improve their analytics and marketing efforts, today announced that it has raised a $56 million Series […]
Funnel, a no-code tool for marketers to organize disparate data sources, raises $66M in ‘pre-IPO’ round
The world of marketing has become a world of marketing tech. But marketers are not necessarily engineers, so working with the terabytes of data their campaigns produce can be a […]
AutoLeap drives technology for car repair shops with new $18M capital infusion
Nine months after announcing a $5 million seed round, Toronto auto repair software company AutoLeap is back with $18 million in Series A funding, this time led by Bain Capital […]
Optimove raises $75M growth investment to manage customer-led journeys at scale
When businesses can connect more personally with their customers, those customers in turn are more loyal. However, as consumer behavior changes, especially as it did over the past 18 months, […]
How our SaaS startup improved net revenue retention by more than 30 points in two quarters
NRR is the most underrated metric out there Tim Kopp 14 hours Tim Kopp Contributor Tim Kopp is the chairman and CEO of Terminus, an ABM platform that powers high-performing […]
7 ways to strengthen your relationship with your customer
Good relationships are formed through communication and trust, so how is your relationship with your customers any different? A loyal customer base cannot be formed overnight—it requires communication, empathy, and […]